We are experts in Cisco technologies - Cisco Unified
Communication Manager (UCM) and Cisco Unified Contact
Center Express (UCCX) IP telephone systems.
Who we are
Founded in 2002 by Callum Katene and Jeremy Gogan, Atea Systems is a specialist development company with expertise in telephony, creating software products and bespoke applications with an exclusive focus on Cisco’s Unified Communications Architecture. Our ability to solve problems, build solutions and provide support, no matter how complex, has garnered us a reputation of expertise in our field.
Based in Wellington, New Zealand, our business to business operation has seen us work with global clients, with more than 50,000 end points and with smaller boutique clients with less than 100. We’ve delivered applications to Price Waterhouse Coopers, National Australia Bank, Telstra and New Zealand Department of Corrections, just to name a few.
What do we do
We are experts in Cisco Unified Communications - more specifically Cisco Unified Communication Manager (UCM) and Cisco Unified Contact Center Express (UCCX) IP telephone systems and Customer Contact Center. This expertise is coupled with a deep understanding of the underlying IP infrastructure and how the Unified Communications Applications tightly tie to it. Our services include:
Enterprise grade products to enhance or supplement Cisco UCM and UCCX
Customisation of standard systems to meet specific customer needs
Custom developments for a fixed price
Contact centre integration capabilities (screen pops etc)
Expertise in CUCM, CUC, CUCCX, webex, Jabber and Finesse
Deep understanding of Linux, Oracle, Cisco networking and enterprise applications