SSP

Self Service Portal

Easy to use self-service portal for Cisco UCM phone users

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Overview

The Atea SSP provides an environment that allows phone users to manage their own advanced phone settings from an easy to use interface.

How it Works

SSP integrates tightly with Cisco UCM via a number of APIs to allow phone users to make configuration changes via an easy to use browser interface.

Self Service Portal (SSP)

Features & Benefits

The simple and streamlined front end reduces Help Desk calls

It ensures the full benefits of the CUCM are being utilized by the majority of users

The Atea SSP lets users login with their standard corporate login which ensures Help Desk calls are minimised

All tasks (which are custom configurable per installation) have simple to understand help information displayed on the screen

The display screen enables even complex tasks such as BLF configuration and SNR settings to be utilized by all authorised staff

As part of the Atea Systems suite of products, the SSP can be linked to the Atea CFE/CAPSL provisioning service

The system will provide an introductory email to new employees with all relevant and personal information and a link to the SSP to enable them to configure their own environment

Interested in Atea Self Service Portal?

Please contact us through our contacts page and we'll get back to you as soon as we're able.

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