Webex Quality Reporter

Provides call quality feedback and room / device fault reporting for Webex Room Kits and Webex Boards. A cloud based service to help manage broadly distributed collaboration end points.

WQR How it works LS WQR How it works LS

Features & Benefits

Rate a call from Very Poor to Excellent automatically at the end of a call or conference.
Log a Fault directly from the collaboration device to alert the support teams via email, syslog or populated URL.
Review the number of calls and ratings for all devices from a central cloud based website.
Dashboard for at a glance quality and usage statistics.
Calls / Fault Report to show all reports from devices by date range or search criteria.
A summary by unit over time gives insights into problematic units or rooms.
A daily summary shows the number of calls, reported faults, poor calls and total duration by day over a period.

WQR Resources

WQR Webex Quality Reporter data sheet Download

Interested in WQR?

Pleae contact us through our contacts page and we'll get right back to you.

Contact Us