Install a wallboard virtual appliance (UAW)

There are three steps to install your UAW -

1 Import the virtual machine
2 Configure the network settings (you may skip this if we have your VM config form)
3 Apply the licence

Import UAW_VM

  1. Click the download link and enter the credentials we sent to you
  2. Download the file (UAW_VM.ova) to a  folder, making sure the files don't get renamed by the browser (Windows sometimes remap .ova to .tar)
  3. Open your vSphere client
  4. Select deploy ovf (or similar), browse to the folder where you downloaded the files and select the .ovf or .ova file
  5. Give the instance a name
  6. Select the datastore for the VM guest instance
  7. Select the Disk Format (we suggest Thin Provision)
  8. After a successful import, power on the instance

UAW VM network configuration

Log into the VM using VM console application.

ResizedImage600199-UAW-VMLogin

Logon using the userid = thirdparty and the password = ateasystems

(Note - you’ll be asked to set the password for the thirdparty user on login, so please change it to something that meets your security standards.)

Once you’ve logged on, type:

sudo su -

ResizedImage600430-UAW-VMsudo

This gives you root user permissions, and will be display the Ātea network change script.

Please change these to the values to reflect your company's network environment.

Tips:

  • Use TAB to move to the next field

  • Ensure you have only one IP address for the NTP source

  • Press ENTER or use SUBMIT when you have completed the form

  • If you accidently exit this form, just restart it -

  • log out of the root user by typing exit

  • From the thirdparty user, type: sudo su -

ResizedImage600434-UAW-VMEditNetwork

Once completed, apply the new network settings by rebooting the VM.  Type:

sudo reboot
Now you will have UAW VM installed with the correct network settings for your network.

Get your licence

Please email support@ ateasystems.com with the following information so we can provide you with a licence.

  • VM MAC address
  • UCCX server name
  • UCCX IP address

You’ll need to copy that licence into the following web URL to install it.

https://{your_VM_IP_address}/UccxStats/setup.jsp

Our website has specific instructions in the How-to article  Update or load a new license on your wallboard (UAW)

Applies to UAW 2.2.x and above