!! The Atea Applications are not using the log4j library for logging and are therefore not susceptible to the Log4j RCE (CVE-2021-44228) (more).

The Atea UCM Applications Suite is a range of products
exclusively for the Cisco Unified Communications
Manager.

Service Center Manager

The SCM provides all the tools a supervisor needs to manage a service group call center and beat service level commitments.

LEARN MORE

VMS

Voice Management Suite

A rich suite of billing and reporting tools for the Cisco Unified Communications Manager (CUCM).

LEARN MORE

CFE

Contained Front End

The CFE provides a set of administration tools for CUCM to substantially reduce the cost of user and phone moves, adds and changes.

LEARN MORE

SSP

Self Service Portal

The SSP provides CUCM phone users with an easy to use portal for personal phone, pin and preference settings management.

LEARN MORE

FTR

Call Monitoring and Recording

The FTR system provides low cost, easy to use recording for CUCM and Land Mobile Radio (LMR) platforms.

LEARN MORE

PMP

Phone Messenger and Paging

Provides phone messaging and paging to individuals or groups within an organisation.

LEARN MORE

EMP

Extension Mobility Proxy

The Extension Mobility Proxy intercepts the EM login from phones to the CUCM to enable logging, alternative logins and other application integration.

LEARN MORE

UAW

Cisco UCCX Agent State Wallboard

The UCCX Agent State Wallboard enables call center managers to display real time and historical agent and queue data to enhance customer interactions.

LEARN MORE

WQR

Webex Quality Reporter

Provides call quality feedback and room / device fault logging for Webex Room Kits and Webex Boards. A cloud based service to help manage broadly distributed collaboration end points.

LEARN MORE

FDG